· Participate in day-to-day business discussions with key stakeholders and customers (external and internal) regarding declared and undeclared needs. Captures and documents those needs and user requirements, ability to write a user story for development.

· Collaborate with internal development team on new business initiatives, gather and translate requirements, and be involved in the technical development of reporting needs. Assess risk and provide proactive messaging along with potential solutions.

· Support QA/UAT processes including ability to create and review business test cases and assist users in testing.

· Partner with customers and stakeholders on clear expectations for project delivery including their role in clear, defined requirements. Capture feedback and recontract with the stakeholders as required.

· Assist in the management of project updates with local and offshore development team.

· Participate and manage daily project.